Accessibility Statement

Harrow Man and Van Accessibility Statement

Harrow Man and Van is committed to providing an accessible online experience for all customers in the Harrow area, including people with disabilities. We aim to make it easy for everyone to find information about our man and van services, request quotes, and contact our team without barriers. This Accessibility Statement explains the steps we take to support accessibility, the standards we work towards, and how you can contact us if you need any adjustments or encounter issues.

Our Accessibility Commitment

We are working to ensure that the Harrow Man and Van website is accessible and usable for as many people as possible. Our goal is to meet the Web Content Accessibility Guidelines WCAG 2.1 at the AA level. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

As part of our commitment to providing accessible Harrow Man and Van services, we review our digital content regularly and make improvements where needed. We believe that an accessible website benefits all visitors, whether they live in Harrow or are arranging a move to or from the Harrow area.

Screen Reader Support

The Harrow Man and Van website is designed to work with modern screen readers. We aim to provide clear, descriptive headings, text alternatives for meaningful images, and understandable labels for form fields. Where possible, content is written in plain language to help screen reader users and people with cognitive or learning differences.

We aim to ensure that important information about our Harrow man and van services, such as availability, service areas, and booking steps, can be accessed and understood without relying on visual layout alone. We continue to review page structure to improve screen reader navigation, including logical heading levels and meaningful page titles.

Keyboard Navigation

We recognise that some people cannot use a mouse and rely on a keyboard or alternative input devices. Our website is being developed so that key features can be accessed and operated using only a keyboard. This includes navigating through menus, accessing forms, and moving between sections of a page.

We aim to provide a logical tab order, visible focus states to show which element is currently selected, and keyboard operability for interactive elements such as buttons and form controls. These steps support users who navigate the Harrow Man and Van website using only the keyboard or assistive technologies that emulate keyboard input.

Compatibility and Ongoing Improvements

Our website is tested using a selection of modern browsers and devices commonly used in the Harrow area and beyond. While we aim for broad compatibility, some older technologies may not display all features optimally. We are continually working to improve the experience for all users and to increase the level of accessibility and usability.

Accessibility is an ongoing process. As our Harrow man and van services develop, we review new pages and features against WCAG 2.1 AA guidelines. Where we identify issues, we prioritise fixes to ensure that key tasks such as reading about services, requesting quotes, and contacting us remain accessible.

Requesting Information in Alternative Formats

If you experience difficulties using our website or need information about Harrow Man and Van in a different format, we will do our best to help. Examples of alternative formats may include large print, easy read, or providing information verbally. While we cannot guarantee every request can be met immediately, we will work with you to find a suitable solution where reasonably possible.

Contacting Us About Accessibility

We welcome feedback on the accessibility of the Harrow Man and Van website and our online information. If you encounter any barriers, have trouble completing a task, or would like to request an adjustment or alternative format, please contact us and let us know:

Describe the page or feature you were using, the issue you experienced, and any assistive technology or browser you were using. This information helps us understand the problem and work on a fix. We aim to review accessibility enquiries promptly and respond with information about any steps we can take to help you access our Harrow man and van services.